Loan Services
The Ultimate Auto Warranty Protection
Additional benefits, 24-hour roadside assistance & more!1
- Manufacturer Deductible
- Mechanical First Aid
- Tire Service
- Battery Service
- Delivery Service
- Towing Service
- Locksmith Services
- Substitute Transportation
- Trip Interruption
- Key Fob Coverage
- Dent Repair
- Windshield Repair
Ask a Member Relations Specialist about extended warranty protection for your next vehicle!
GAP
Guaranteed Asset Protection BuyersEdge (GAP with BuyersEdge) protects you against financial loss in the event your vehicle is damaged beyond repair (totaled) or stolen and never recovered.
- Helps to protect your credit rating
- Eliminates or reduces "out of pocket" expenses
- Allows you to purchase a replacement vehicle sooner because there is little or no carry-over balance
- Covers a deficiency balance up to $50,000
Ask a Member Relations Specialist about GAP for your next vehicle loan!
Auto Deductible Reimbursement (ADR)
Included with your purchase of GAP insurance!
We offer members an ADR insurance that could cover out-of-pocket insurance deductibles when you have an accident or mishap with your vehicle.
- Pays up to $500 per loss (limit of two losses per year) when a claim is filed and paid with primary insurance carrier.
- Loss means an event for which the auto insurance company has approved and paid a claim which exceeds the covered auto deductible for a collision or comprehensive claim.
- Coverage is effective upon the date of enrollment and will continue for three years.
If you suffer a loss during the coverage period which is covered by your auto policy, you may be entitled to reimbursement of the covered auto deductible. Reimbursement will be equal to the covered auto deductible on the auto policy, up to $500 per loss.
Ask a Member Relations Specialist about ADR for your next vehicle loan!
Payment Assurance™
Sometimes taking out a loan can be a financial gamble. Help play it safe!
Thinking about taking out a loan to make home improvements or buy a vehicle? It can be a financial gamble because life happens. You're betting you can pay back your loan and you won't lose your job (due to no fault of your own), or become disabled (due to injury or illness), or pass away—leaving your family responsible for your loan balance.
Payment Assurance™ is a voluntary loan-payment protection product that helps preserve your family's standard of living and gives you relief from financial burdens if a protected life event such as disability, loss of life, or involuntary employment happens to you.
Loan Payment Options
We offer a variety of hassle-free ways to keep up with your loan payments!
Payroll Deduction takes an allotted amount of your paycheck and applies it electronically toward your balance. Similarly, Automatic Transfers allow you to designate a periodic transfer of funds from one of your credit union accounts directly to your loan payment. Both of these services are easy to establish and can simplify your monthly bill-keeping.
You also can use CUSERVE or Guardians One Online Banking to transfer funds from your savings or checking account to make your loan payment.
Lastly, we also offer an online payment center that allows you to make a payment from any other financial institution account. A small processing fee applies for this option.
Not sure which option is best for you? Ask your Member Relations Specialist for more details.
Insurance Verification
If you have a real estate or auto loan with us, you are required to provide us with proof of insurance. You can now conveniently submit your insurance information online with our partner, SWBC. You can use this simple tool if you receive a notice requesting insurance information, or any time that you change insurance companies.
If you do not maintain the required insurance coverage or fail to notify us about your insurance, then we may add an insurance premium to your loan. This force-placed insurance only covers our interest in the collateral and does not satisfy legal insurance requirements for drivers and homeowners.
Before starting the insurance verification process, please have your insurance declarations page and any notice that you received in the mail readily available.